Pocket Surfer Buzz
All the buzz around Pocket Surfer
PocketSurfer offers you broader coverage than 3G networks and Hotspots. PocketSurfer works everywhere a mobile network works.
PocketSurfer is all set to revolutionise the consumer experience. Staying connected means making quicker, better decisions and being more productive.
Pocket Surfer Knowledge Center
- What is Pocketsurfer ?
- What are the specifications?
- How does it work?
- What kind of operating system does it have?
- How much compression does the PocketSurfer offer?
- How fast is it?
- Is it a PDA?
- Can I make a phone call using the PocketSurfer?
- Can I connect my phone to the PocketSurfer?
- How much memory does it have?
- What kind of a Processor does it have?
- Can I open attachments?
- Can I download attachments?
- Can I save favourites?
- Does it accept ‘cookie’?
- Can I edit documents?
- Can I get my E-mail? Can I access multiple email accounts on the PocketSurfer?
- Can I chat on the PocketSurfer?
- Will it work in the ‘Tube’? Where all it would work?
- Do I need to subscribe to a plan with my cellular provider?
- Which carrier does it operate on?
- Does it work on 3G, Edge, etc.?
- How big is it and what is the weight ?
- How big is the screen of the PokcetSurfer2? How do you compare it to other handheld internet-access gadgets?
- How long does the battery last and what is the average life of the battery?
- Can it run Java, active-X etc.
- Can I watch video or Flash?
- Can I go to any internet site?
- How secure is it? / Can I do online banking? / Can I trade stocks, watch streaming stock tickers?
- Can I open multiple pages?
- Can I print using the USB Port?
- Is the device waterproof?
- Can I use it outside of the UK?
- How much surfing time do I get?
- What about service packs and hot fixes?
A: PocketSurfer is a ultra-portable device that delivers the real web, just like at home or at work, anytime and anywhere in UK, making your more productive than ever before!
There are no wires, no contracts and no compromises – infact the device comes with a FREE Usage of 20 hours per month extended over 12 months.
Q: What are the specifications?
A:
Quad – Band GPRS 850/ 900/ 1800/ 1900
GPS Location Information
Internal High Performance Antenna
Transreflective, Backlit Display
Mini USB Charging Port
Mouse Pointer
Loads Web Pages in Under 7 Seconds
Full QWERTY Backlit Keyboard
174 gm (6.1 ounces)
Rechargeable Lithium Polymer Battery
5 hours Active Usage; 5 days standby
152 X 75 X 15 mm (6.00 X 2.98 X 0.6 inches)
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A: The PocketSurfer is wireless internet access device. It operates using existing cellular networks and offering a full and rich internet experience not scrunched pages on a tiny screen. The internet appears exactly as it would on a PC and you interact with it the same way as on a PC. The PocketSurfers patented compression and acceleration technology delivers the web with unparalleled speed, most pages opening within 5-7 seconds.
Q: What kind of operating system does it have?
A: DataWind provides a proprietary operating system (OS) for its PocketSurfer. The combination of the OS as a platform for browsing the internet, combined with the hardware and a powerful back-end patented server acceleration technology, provide the fast mobile internet access experience.
Q. How much compression does the PocketSurfer offer?
A: Data compression on the PocketSurfer reduces the amount of data sent through the mobile phone signal to improve your wireless data download time by a factor of 4 to 10 times and the web is seen in its original format, original layout and full graphics within guaranteed page views of 5-7 seconds. The exact level of data compression varies on which website you are viewing.
A: Most sites will load within 5-7 seconds where other cellular devices can take minutes. Surfing speed is similar to ‘Basic DSL’ Broadband service. Discussions of kb/sec are not relevant to the PocketSurfer because of the compression and acceleration technology used. Note that speed is dependant on signal strength and network traffic which can vary.
A: No it is not a PDA. Users can have full access to their online E-mail accounts which can provide much of the functionality of a PDA.
Q: Can I make a phone call using the PocketSurfer?
A: No. The PocketSurfer cannot be used as a phone. It is designed to delivery fast internet access anytime-anywhere and that is what it does best.
Q: Can I connect my phone to the PocketSurfer?
No. The PocketSurfer cannot be connected to your phone.
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Q: How much Memory does it have?
A: DataWind’s unique network architecture allows the PocketSurfer to access infinite memory from its powerful and secure servers, giving access to unparalleled memory capacity for a handheld device.
Q: What kind of a Processor does It have?
A: DataWind’s unique network architecture makes the actual processing power resides on its powerful and secure servers, giving access to unparalleled processing power for a handheld device.
A: Yes. Other than all your MS office documents formats such as Word, Excel, PDF and .txt files, you can also view images such as .tiff, jpg, bmp, gif and .png and many more…
Q : Can I download attachments?
A: You can download any attachments but must save them online for future references. This enables you to have access these information’s from anywhere and everywhere!
A: Yes you can save your favourite websites and hyperlinks for quick access in the future.
A: Yes the PocketSurfer allows cookies to be set allowing web-sites to recognize you.
A: Yes. Documents can be edited and saved online. We have provided a link on the device to one such service. It is recommended the users familiarize themselves with the service on the PC before using it on the PocketSurfer their free minutes.
Q: Can I get my E-mail? Can I access multiple email accounts on the PocketSurfer?
A: Yes. Users can access E-mail either by surfing to their online provider or use the PocketSurfer’s built in E-Mail client which allow access to multiple email accounts. With just one single click you get access to all your emails from up to 10 accounts.
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Q:Can I chat on the PocketSurfer?
A: Yes MSN, Yahoo, AOL & ICQ are supported at the moment.
Will it work in the ‘Tube’? Where all it would work?
A: The PocketSurfer will work wherever there is GPRS service. GPRS allows you to access internet in the widest possible area. This substantially increases the operability of the device outside of major urban areas
Q. Do I need to subscribe to a plan with my cellular provider?
A: No. The PocketSurfer comes with cellular service, the user need not deal with the carrier at all.
Q: Which carrier/ network does it operate on?
A: We have arrangements with multiple carriers in the UK.
Q: Does it work on 3G, Edge, etc.?
A: The PocketSurfer operates on GPRS networks. This substantially increases the operability of the device outside of major urban areas and also facilitates production of high performance low cost device.
Q: How big is it and what is the weight?
A: It is about the size of a cheque book (152 X 75 X 15mm) and easily fits into a breast pocket or purse – weighing at just 174 gms.
Q: How big is the screen of the PokcetSurfer2? How do you compare it to other handheld internet-access gadgets?
A: The PocketSurfer delivers a full-screen 640 pixel VGA-width user experience, requiring minimal horizontal scrolling.
With competitive products, small screen sizes, result in re-formatted scrunched-up pages that do not resemble the user's desktop experience. If the pages are not re-formatted, they require significant scrolling, making usage very difficult. While, when they are re-formatted, content becomes difficult to locate and navigate.
Q: How long does the battery last and what is the average life of the battery?
A: The battery life is 5 hours active usage and 5 days standby usage. The battery takes approximately 4 hours to fully charge on the first charge and 2 hours for a full charge after that. The battery should last for several years if the PocketSurfer is properly handled and maintained.
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Q: Can it run Java, active-X etc?
A: Yes. All variations of Java, applets, active-x will run on the PocketSurfer.
Q: Can I watch video or Flash?
A: No. The PocketSurfer is still limited by the bandwidth of cellular network. These type of applications, by there very nature, limit the amount of compression that can be done.
Q: Can I go to any internet site?
A: Yes. Any site that is accessible with a standard desktop computer can be accessed with the PocketSurfer. These include ftp sites, IP addresses, sites requiring javascript.
Q: How secure is it? / Can I do online banking? / Can I trade stocks, watch streaming stock tickers?
A: Very – You can access https:// sites and other secure sites (SSLs, VPNs) and do your day to day banking, trade stocks, access other financial and personal information securely on your PocketSurfer.The GPRS connection between the device and our servers sends data that can only be interpreted by the device or our servers. Servers are located in highly secured data centers and employ the latest security and encryption technologies.
Yes. Most users have used the PocketSurfer at some point for online banking. Yes. Most of these financial sites operate on Java platforms and are therefore not a problem for the PocketSurfer. Note that site requiring continual refreshing may consume more data/ minutes.
A: Yes. If the site you are on requires it, multiple pages will open as required. This is typical of many on line E-mail sites.
Q: Can I print using the USB Port?
A: No. The USB Port on your device is meant only for charging the Unit.
A: No. The PocketSurfer is not meant to be exposed to water or moisture. Try to keep it dry and protected from water and moisture.
Q: Can I use it outside of the UK?
A: Roaming is available @ GBP 14.99 per hour.
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Q: How much surfing time/MB do I get? How can I get more?
A: Included in the purchase price is 20 hours surfing time, equivalent to about 20MB. This is more than adequate for an average user of the device.
Unlimited usage per month would only cost about £5.99per month
Contact your nearest retailer for more!
Q: What about service packs and hot fixes?
A: You do not need to worry about upgrading the software, looking for service packs or hotfixes. As technology improves or fixes are implemented for known bugs, software upgrades are automatically conducted online in the background transparent to you.